Tideframe Bookings

One basket

The stay and the activity, in one basket

Guests choose a room, a bed or a pitch, then add the surf lesson, the tour or the hire before they pay. It all lands in your calendar as one booking with one guest record, so nobody books twice on two systems and nothing is reconciled by hand.

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A guest's cart holding a garden queen room for two nights and a kayak lesson, with one total, the time the places are held for and a button to continue.

Screen by screen

See it in the product

  1. Guests start on your booking site

    Your rooms and your activities on one site, in your own brand, with live dates and prices.

    Driftwood Cove's booking site made with Tideframe Bookings: the hotel's own header and footer, its name and photo, its guest rating, and a choice of where to book.
    The booking site your guests use, in your own brand. Real product screen, shown with an example business and example data.

  2. They choose a session

    Each lesson or tour shows its days with the price and what is still free, and the cancellation terms before it goes in the basket.

    A guest booking site's date page for a kayak lesson: a month of days, each with its price and whether it is free, and the chosen rate's total and cancellation terms beside them.
    Choosing a session: each day's price and availability, with the cancellation terms beside them. Real product screen, shown with an example business and example data.

  3. Or build a package

    A package sells the stay and the activity as one product. Guests pick the arrival date, the party and the room, and see what each choice adds or saves.

    A package being built on a guest booking site: the arrival date and guests, then a choice of room with what each one adds to or saves on the package price.
    A package: the guest builds the stay and the activity into one product. Real product screen, shown with an example business and example data.

  4. Everything sits in one basket

    The room and the session wait together, held while the guest finishes, with one total to pay.

    A guest's cart holding a garden queen room for two nights and a kayak lesson, with one total, the time the places are held for and a button to continue.
    One basket: a room and a lesson, held together, with one total to pay. Real product screen, shown with an example business and example data.

  5. You get one booking

    Guests, beds, payments, forms, messages and notes sit together in one record, with the history beside them.

    A booking record in Tideframe Bookings with guests, rooms, payments and activity.
    One record for a booking: guests, rooms, payments and every change. Real product screen, shown with an example business and example data.

  6. With an itinerary built for it

    A package booking lists each part of the trip day by day, and your team can change or rebuild it.

    A package booking's itinerary in the back office, listing each part of the stay day by day with times and what is still to arrange.
    A package booking's itinerary, day by day. Real product screen, shown with an example business and example data.

  7. Build packages from what you already sell

    Packages are made from your own rooms and sessions, so their places come from the same calendar.

    Package setup in Tideframe Bookings listing stays sold together with activities.
    Packages: sell the stay and the activity as one product. Real product screen, shown with an example business and example data.

What your guests do

  • They pick their dates and see what is free: rooms, dorm beds, cabins and pitches beside the sessions running on those days.
  • They add each item to one basket. The places are held while they finish, so a lesson does not sell out between choosing it and paying for it.
  • They pay once, for everything, then manage the whole trip from one private link.

What your team gets

  • One booking with every item on it: the stay, the session places, the extras and who each one is for.
  • Sessions show the places taken on each one and which still need an instructor, beside the rooms in the same calendar.
  • A package can sell the stay and the activity as one product, with its own price and an itinerary that is built for each booking.

How it works

  1. Add what you sell

    Rooms, beds and pitches, then lessons, tours, hire and extras, each with its own price and rules.

  2. Bundle it if you like

    Build a package from other products, such as a weekend stay with two lessons, and sell it as one.

  3. Guests book it together

    The basket holds every item while they pay, and the booking reaches your calendar as one record.

Questions

One basket: questions

Can a guest book a stay and a lesson at the same time?

Yes. Guests add the room or the bed and the session to the same basket and pay once. You see one booking with both on it.

What is a package?

A product made from other products, such as a stay with lessons or a tour with a night's accommodation. It has its own price and an itinerary for each booking, and the places it uses come from the same rooms and sessions as everything else.

What stops a session selling out while a guest is paying?

Items in the basket are held for a short time while the guest finishes. If the hold runs out, the guest is told and can try again.

Can guests add extras such as hire or meals?

Yes. Extras are products too, so guests can add them to the basket, and your team can add them to a booking later.

The stay and the activity in one booking.

Guests choose a room, a bed or a pitch and add the lesson, the tour or the hire in the same basket. They pay once and you get one booking.

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