Pricing
Pricing
Every price on this page is the price you pay. Amounts show in Australian dollars, or in your own currency when your browser's region uses one we list, and you can pick another currency at any time. Percentages are the same in every currency.
Plans
Fees are a percentage of the bookings the system takes. A booking made on your booking page or widget is a website booking. Bookings from other sites and agents are channel bookings, and bookings your staff enter and take payment for are staff bookings. Cash or bank transfers you record by hand are charged nothing on any plan.
Card payments are made to your own payment account, and the payment provider charges you its own processing fees separately.
Prices are in US dollars (USD).
- StarterUS$02.5% of website bookingsBooking sites add-on: US$15 a location a month, paid for by your booking feesNo monthly price
- OperatorUS$89 a month1.5% of website bookings14-day trialBooking sites included
- ProUS$209 a month1% of website bookings14-day trialBooking sites included
- GroupBy quoteFrom 0.5% of all bookingsBooking sites included
| Plan | Monthly price | Website bookings | Channel bookings | Staff bookings | Recorded by hand (cash, bank transfer) | Booking sites (Booking.com, Airbnb and more) |
|---|---|---|---|---|---|---|
| Starter | US$0 | 2.5% | 1% | 1% | 0% | US$15 a location, less your fees |
| Operator | US$89 | 1.5% | 0.75% | 0.75% | 0% | Included |
| Pro | US$209 | 1% | 0.5% | 0.5% | 0% | Included |
| Group | By quote | By quote | By quote | By quote | 0% | Included |
- Operator costs US$890 a year if you pay annually, which is ten months of the monthly price.
- Pro costs US$2,090 a year if you pay annually, which is ten months of the monthly price.
- Operator and Pro start with a 14-day trial. Starter stays free, so it needs none.
- Selling on Booking.com, Airbnb and other booking sites is included on Operator, Pro and Group. On Starter it is an add-on at US$15 a location a month, and it comes out of the booking fees you already pay. Each month, the fees from your bookings count towards the add-on and only the difference is invoiced. Calendar links (iCal) are free on every plan.
- Group is quoted for each business. The fee is never below 0.5% of all bookings, and the yearly minimum is US$8,400.
Built and run by Tideframe Digital
Managed website: free build, free hosting, free management
No build fee, no hosting fee and no management fee. The fee is a share of website bookings: 10% to start, falling to 6%, the lowest rate. In a year under US$57,000 it is up to 12.5%. Open from US$57,000 of website bookings a year.
In a year when website bookings come in below US$57,000
- 12.5%Up to US$28,500: 12.5% of website bookings
- 7.5%US$28,500 to US$57,000: 7.5% on the part above US$28,500, so the share falls from 12.5% to 10%
From US$57,000, the bands
- 10%Up to US$240,000
- 8%US$240,000 to US$800,000
- 6%Above US$800,000Lowest rate
- 1% channel bookings
- 1% staff bookings
- 0% cash and bank transfers
| Website bookings a year | Share of website bookings | Yearly fee |
|---|---|---|
| US$28,500Slower year | 12.5% | US$3,563 |
| US$42,800Slower year | 10.8% | US$4,635 |
| US$57,000 | 10% | US$5,700 |
| US$240,000 | 10% | US$24,000 |
| US$520,000 | 8.9% | US$46,400 |
| US$800,000 | 8.6% | US$68,800 |
| US$1,600,000 | 7.3% | US$116,800 |
| Website bookings in the contract year | Fee on those bookings |
|---|---|
| Up to US$28,500, in a slower year | 12.5% |
| US$28,500 to US$57,000, in a slower year | 7.5% on the part above US$28,500 (12.5% falling to 10%) |
| Up to US$240,000 | 10% |
| US$240,000 to US$800,000 | 8% |
| Above US$800,000 | 6% |
| Level | Website bookings a year | What it adds |
|---|---|---|
| 1. Essential | From the start | Your booking website, built and hosted. Maintenance, backups and monitoring. Your changes each month. A search check every month. Support by the next business day. |
| 2. Plus | From US$80,000 a year | More time for your changes each month. A search and conversion review every quarter. A restore test of your backups every quarter. |
| 3. Growth | From US$160,000 a year | Set hours each month for search, content and conversion work. Google Ads management, with ad spend at cost. A monthly report and a strategy call every quarter. A named account manager. 19 hours a month, plus 1 for every US$48,000 above that. |
| 4. Partner | From US$400,000 a year | Many more hours each month, rising with your bookings. A dedicated account manager, by phone or video the same business day. Ads and landing pages. A strategy call every month. 43 hours a month, plus 1 for every US$48,000 above that. |
| 5. Enterprise | From US$1,600,000 a year | A dedicated team: marketer, developer, ads and analytics. Priority support: a reply within four business hours, one hour for outages. A strategy review every quarter, on site or by video. 123 hours a month, plus 1 for every US$16,000 above that. |
- The build, hosting and management cost nothing. Open to businesses projecting at least US$57,000 of website bookings a year.
- In a year under US$57,000, the website fee is 12.5% of website bookings up to US$28,500and 7.5% of the part above, which comes to US$5,700 (10%) at US$57,000. It is worked out on the year so far each quarter, at most US$1,425 a quarter. The website fee is at most 12.5% of website bookings.
- Channel bookings and staff bookings are 1% and 1%. Recorded by hand: 0%.
- The term is 24 months. Notice to leave is 3 months. To leave early, you can buy out the rest of the term: US$4,500 multiplied by the months remaining, divided by 24.
Custom terms
From US$4,000,000 of website bookings a year, or US$6,400,000 of total bookings a year, a custom fee schedule can be agreed. Every custom schedule keeps a floor on the website fee and the channel fee. We do not publish individual schedules, because each is agreed with one business. Talk to us.
Work out your own number
The fee calculator takes your yearly bookings and shows the fee under each plan, band by band, so you can check the arithmetic.
Questions
Pricing questions
Is there a free plan?
Yes. Starter has no monthly price and stays free. It charges 2.5% of website bookings and 1% of channel and staff bookings. Selling on Booking.com, Airbnb and other booking sites is an add-on on Starter, at US$15 a location a month, and the booking fees you pay cover it first.
Do I pay extra to sell on Booking.com and Airbnb?
On Operator, Pro and Group, no: booking sites are included. On Starter it is an add-on at US$15 a location a month, and it comes out of the booking fees you already pay. Each month, the fees from your bookings count towards the add-on, and only the difference is invoiced. If your fees cover it, nothing extra is invoiced. Calendar links (iCal) are free on every plan.
What does the managed website cost?
Nothing to build, host or manage. Tideframe is paid a share of website bookings: 10% to start, falling to 6%, and up to 12.5% in a slower year.
Does my managed website plan change as my bookings grow?
Yes, by itself. The service level and the fee rate both follow your website bookings, so there is nothing to switch or sign. We check the last twelve months every quarter: you move up a level the day after you cross its threshold, and down only after two quarters in a row below it, with 30 days' notice.
Are card processing fees included?
No. Card payments go to your own payment account, and the payment provider charges its processing fees to you separately.
Is anything charged on cash or bank transfers?
No. Bookings you record by hand, such as cash and bank transfers, are charged 0% on every plan and on the managed website.
Can prices change?
Price changes are announced at least 3 months before they take effect.
Check the numbers for your business
Every fee is published. The calculator works out your own number.