Managed website by Tideframe Digital
Your booking website, built, hosted and managed for you
Tideframe Digital, the studio behind Tideframe Bookings, designs and builds your booking website, then hosts it, maintains it and keeps working on it. There is nothing to pay upfront and no monthly bill. We are paid a share of the bookings the website takes: 10% to start, falling to 6% as you grow, and up to 12.5% in a year under US$57,000.
- Nothing to pay upfront
- Build, hosting and management included
- Paid only from your bookings
- From 10% down to 6% of website bookings, up to 12.5% in a slower year
Why a managed website
Compared with paying for a website outright
Paying a studio or agency to build a website usually means a build fee before launch, then a hosting bill, a maintenance plan and a charge for most changes afterwards. The managed website includes the build, hosting, maintenance and monthly changes in one share of website bookings, so there is no upfront cost before the website starts taking bookings.
| Paying for a website outright | Managed website | |
|---|---|---|
| Before launch | A build fee, paid upfront | Nothing to pay |
| Hosting | A separate hosting bill | Included |
| Maintenance and updates | A monthly maintenance plan | Included |
| Changes after launch | Usually charged job by job | Changes each month included |
| Search and conversion work | Extra, where it is offered | A regular search check, with more as your bookings grow |
| How the builder is paid | A set fee, the same whether the website sells or not | A share of your website bookings, so we earn more only when you do |
| After launch | The project usually ends | We keep working on it for the whole contract |
Example: US$100,000 of website bookings a year
The managed website saves you US$59,000 over 24 months compared with a Tideframe plan and an agency-built website
Managed website: US$20,000 over 24 months (US$10,000 a year), with the build, hosting and care included.
Worked on website bookings only, over the managed website's 24 months term. Booking-site commission on your channel bookings and card processing are left out, because every option pays them. Agency figures are the upper end of typical agency pricing.
Things-to-do marketplaces are commonly reported to charge 20% to 30%. Your own figures change the answer: at higher volumes an agency-built website can cost less than the managed website, and the calculator shows where.
We only do well when your website does
A builder paid a set fee is paid the same whether the website sells or not, and the work usually stops at launch. We are paid only from the bookings your website takes. Every extra booking it brings in earns you more and earns us more, so improving the website pays off for us as well as for you, for as long as the contract runs.
Your rate falls as you grow
As your bookings grow, the rate falls in bands from 10% to 6%, and the service we put in rises through 5 levels, from Essential to Enterprise. Both change by themselves, with nothing for you to ask for or sign.
No fee to build, host or manage
Build, hosting and management in one fee
There is no build fee, no hosting fee and no monthly maintenance fee. The only charge is a share of the bookings your website takes, so we are paid when your website brings you bookings.
Free build
Tideframe Digital designs and builds a booking website for your business, with your rooms, sessions or tours ready to book and pay for online.
Free hosting
We host the website, keep it online and look after backups and monitoring. There is no hosting bill and no hosting account for you to manage.
Free management
We keep the website up to date, make your changes each month and check how it performs in search, for the whole contract.
What management includes
Service that grows with your bookings, by itself
Every managed website starts with hosting, maintenance, backups, monitoring, changes each month and a regular search check, with support from the team that runs the booking system.
Higher levels add search and conversion reviews, then a set number of hours each month for search, content and conversion work, Google Ads management with ad spend at cost, reports, strategy calls and a named account manager.
Your level changes by itself. At the end of every quarter we add up your website bookings over the last twelve months. Cross a level's threshold and you move up the next day. You move down only after two quarters in a row below your level, and we tell you 30 days before. There is no plan to switch and no new contract to sign.
Your fee rate follows your bookings too: it falls band by band as your website bookings grow in each contract year. If you would rather pay less, you can keep a lower level of service for a lower yearly fee.
- Level 1, EssentialFrom the start
- Your booking website, built and hosted
- Maintenance, backups and monitoring
- Your changes each month
- A search check every month
- Support by the next business day
- Level 2, PlusFrom US$80,000 of website bookings a year
- More time for your changes each month
- A search and conversion review every quarter
- A restore test of your backups every quarter
- Level 3, GrowthFrom US$160,000 of website bookings a year
- Set hours each month for search, content and conversion work
- Google Ads management, with ad spend at cost
- A monthly report and a strategy call every quarter
- A named account manager
- Level 4, PartnerFrom US$400,000 of website bookings a year
- Many more hours each month, rising with your bookings
- A dedicated account manager, by phone or video the same business day
- Ads and landing pages
- A strategy call every month
- Level 5, EnterpriseFrom US$1,600,000 of website bookings a year
- A dedicated team: marketer, developer, ads and analytics
- Priority support: a reply within four business hours, one hour for outages
- A strategy review every quarter, on site or by video
How your level changes, by itself
- Checked every quarterAt the end of every quarter we add up your website bookings over the last 12 months.
- Up straight awayCross a level's threshold and you move up the next day, at the start of the next quarter.
- Down slowly, with noticeYou move down only after two quarters in a row below your level, and we tell you 30 days first.
- Nothing to signYour level and your rate change by themselves. There is no plan to switch and no new contract.
- Prefer a lower fee?You can keep a lower level of service for a lower yearly fee.
Pricing
Every percentage, published
The fee is a share of website bookings in each contract year. It starts at 10% and falls in bands as your bookings grow, down to 6%, the lowest rate, on everything above US$800,000. Each rate applies only to the bookings inside its band. The fee has no cap.
In a slower year, when website bookings come in below US$57,000, the fee is 12.5% of website bookings up to US$28,500 and 7.5% of the part above. That comes to US$5,700, exactly 10%, at US$57,000, so the share falls smoothly from 12.5% to 10% as bookings grow.
Channel bookings and staff bookings are charged 1%. Cash and bank transfers you record by hand are charged 0%. Card payments go to your own payment account, and the payment provider charges its processing fees separately.
In a year when website bookings come in below US$57,000
- 12.5%Up to US$28,500: 12.5% of website bookings
- 7.5%US$28,500 to US$57,000: 7.5% on the part above US$28,500, so the share falls from 12.5% to 10%
From US$57,000, the bands
- 10%Up to US$240,000
- 8%US$240,000 to US$800,000
- 6%Above US$800,000Lowest rate
- 1% channel bookings
- 1% staff bookings
- 0% cash and bank transfers
Worked examples
What the website fee comes to in a year
The yearly fee on website bookings at a few sizes, worked out from the published bands and the minimum. Slower years fall below the US$57,000 entry level. The share falls as bookings grow.
| Website bookings a year | Share of website bookings | Yearly fee |
|---|---|---|
| US$28,500Slower year | 12.5% | US$3,563 |
| US$42,800Slower year | 10.8% | US$4,635 |
| US$57,000 | 10% | US$5,700 |
| US$240,000 | 10% | US$24,000 |
| US$520,000 | 8.9% | US$46,400 |
| US$800,000 | 8.6% | US$68,800 |
| US$1,600,000 | 7.3% | US$116,800 |
Amounts in US dollars, converted from the Australian dollar prices. Channel and staff bookings are charged 1% on top. The pricing page shows every figure in each currency.
Who it is for
The managed website is open to businesses projecting at least US$57,000 of website bookings a year. We check that figure against your own booking records, such as an export from the system you use now.
In a year under US$57,000, the fee is 12.5% of website bookings up to US$28,500 and 7.5% of the part above, so it is at most 12.5% of what the website takes. Below US$57,000, the free Starter plan is the place to begin, and you can ask again as your volume grows.
- Open from
- US$57,000 a year
- In a slower year
- 12.5% up to US$28,500, then 7.5% of the rest, up to US$5,700
- Term
- 24 months
How it works
Tell us about your business
Send your projected yearly website bookings with the form below. A person at Tideframe reads every message and replies by email.
We check the numbers
We look at your booking records to confirm the managed website suits your volume.
We build it, then keep improving it
Tideframe Digital builds your website at no charge, then hosts it, manages it and works on it while the bookings come in.
The studio
Built by Tideframe Digital
Tideframe Bookings is made by Tideframe Digital, a web studio that designs, builds and looks after websites for businesses. Every managed booking website is built and run by the studio.
The website and the booking system come from one team, so a question about either goes to the same people.
Questions
Managed website questions
Is there really nothing to pay upfront?
Yes. The build, the hosting and the management have no charge. Tideframe is paid a share of the bookings the website takes: 10% up to US$240,000, 8% from US$240,000 to US$800,000 and 6% above US$800,000. In a year under US$57,000, the fee is 12.5% of website bookings up to US$28,500 and 7.5% of the part above, so at most 12.5%.
How is this different from paying someone to build my website?
A build paid for outright usually means a fee before launch, then separate hosting, maintenance and charges for changes. The managed website includes all of these in one share of website bookings, with no upfront cost.
Why does Tideframe care how many bookings my website takes?
Because the fee is a share of those bookings. A builder paid a set fee earns the same whether the website sells or not. We earn more only when your website takes more bookings, so improving it is in our interest for the whole contract.
What is the lowest percentage?
6%. It applies to website bookings above US$800,000 in a contract year. The full schedule is 10% up to US$240,000, 8% from US$240,000 to US$800,000 and 6% above US$800,000.
Do I need to change plan as my bookings grow?
No. Your service level and your fee rate follow your website bookings by themselves. Every quarter we add up the last twelve months: you move up a level the day after you cross its threshold, and down only after two quarters in a row below it, with 30 days' notice. Within each contract year the rate falls band by band, from 10% to 6%. If you would rather pay less, you can keep a lower level of service for a lower yearly fee.
Who can apply?
Businesses projecting at least US$57,000 of website bookings a year. We check the figure against your own booking records. Below that, the free Starter plan is the place to begin.
What if my bookings come in lower than expected?
You pay 12.5% of website bookings up to US$28,500, and 7.5% of the part from US$28,500 to US$57,000. The share falls from 12.5% to 10% as bookings grow, reaching US$5,700 at US$57,000, where the bands take over. It is at most 12.5% of what the website takes.
How long is the contract?
The term is 24 months, and notice to leave is 3 months. To leave early, you can buy out the rest of the term: US$4,500 multiplied by the months remaining, divided by 24.
Who builds and runs the website?
Tideframe Digital, the web studio that makes Tideframe Bookings. The studio builds the website, hosts it and manages it for as long as the contract runs.
What about bookings from other sites, staff bookings and cash?
Channel bookings from other sites and agents, and bookings your staff enter, are charged 1%. Cash and bank transfers you record by hand are charged 0%.
Are card processing fees part of the share?
No. Card payments go to your own payment account, and the payment provider charges its processing fees to you separately.
Ask about a managed website
This form is not open yet. Email hello@tideframedigital.com with your name, your yearly website bookings and what you would like to ask.
Check the numbers for your business
The fees are published, and the calculator works out your own.